Part of the extensive Fortune Lounge Group of Microgaming-run online casinos, Vegas Palms Casino offers players a clean and classy place to plop down their hard-earned dollars for a chance at instant wealth. Membership in the Fortune Lounge Group allows Vegas Palms to provide its clientele with a slew of extra bonuses and the services of an experienced and respected team of online gaming professionals.
Bonuses & Promotions
Begin with a $250 signup bonus. Most casinos honor the promotions offered by “preferred” online payment methods, like the 10%-15% bonuses for using services like NETeller, FirePay, etc. Well, currently FirePay (and consequently Vegas Palms) is giving away a free Apple iPod or Bose Soundock daily. VegasPalms participates in the Fortune Lounge Group’s exceptional VIP/loyalty program, with all sorts of extra prizes and competitions, including the International Casino Games Caribbean Cruise, and weekly deposit bonuses.
Software & Graphics
Vegas Palms is a Microgaming-run casino, lending it a solid foundation on both playability and reliability, on functionality and security. Microgaming’s graphics and sound aren’t my favorite and the speed of their games is only almost the best, but that still rates it near the top of most critics lists of online casino software. In fact, Microgaming won Gambling Online Magazine’s prize last year for “Top Casino Software”.
You’ll find all the usual casino stalwarts here – Slots, Roulette, Blackjack, Craps, Video Poker, ample progressive jackpots (at the time of this writing totaling almost $2.5 million. There’s also a Flash-based Vegas Palms Casino available at the same URL.
Payouts, Cashouts & Security
VegasPalms bears the eCOGRA players’ seal of approval in recognition of, among other things, reliability of game systems (random number generators, payout percentages), speed of payouts, and quality of customer support. Withdrawal requests are held for 24 hours to give players the opportunity to change their mind (silly, I think – but common). CashCheck and PlayCheck technologies are employed here for each player to be able to track a complete history of their financial transactions and gaming actions on-demand and in real-time.
In addition to their friendly and knowledgeable live web chat support staff, Vegas Palms Online Casino has multiple international telephone numbers and a pair of support email addresses, the second one for unresolved inquiries (sort of a, “Can I speak to the manager then, please?” type of thing). There’s also a sizable FAQ and a convenient and cost-effective Call-Me-Back service.