This is another Canadian-themed casino with a comprehensive Oriental tone and mood enhanced by stunning graphics. Ironically licensed and regulated in North America (by the CA Gaming Commission), this is an intimate (read: small) casino. Similar in selection and gameplay to other theme-oriented sites Captain Morgan’s, Mount Olympus, and Golden Spur (all also reviewed on this site), this casino offers much in the way of ambience and somewhat less in the way of substance.
Bonuses & Promotions
The signup bonus here is 75% up to $225. Membership at 32red Casino automatically enrolls you in their comp points rewards program, earning you $1 for every $1,000 wagered. There is also a $25 referral bonus.
Software & Graphics
Like sister sites Captain Morgan’s, Mount Olympus, and Golden Spur casinos, 32red Casino Online runs on a proprietary software that is generally comparable with the industry standards. It’s not as intuitive or customizable as Microgaing games, nor as authentic and sensorial as PlayTech, nor as speedy as RealTime – but it runs adequately in each of those areas. Mostly, however, it is the thoroughness with which they’ve incorporated the graphical theme into the interfaces that make 32red Casino’s games stand out.
As there are but 36 games here at 32red Casino, it’s easy to spell out the list – American and European Roulette, Craps, Sic Bo, Blackjack, Ti-Card Poker, Caribbean Stud Poker, Red Dog, War, Let It Ride, Pai Gow Poker, and Baccarat. Beyond that, you’ll find a bunch of video poker games (including many multi-line games) and slot machines up the yin yang. Rounding out the list are two Bingo-Rama slots, Scratch Cards, virtual horse racing, and, pulling up the rear, Keno.
Payouts, Cashouts & Security
All transactions at 32red Casino Online are securely encrypted using 128-bit digital SSL. Though 32red Casino accepts a few forms of payment (credit card, bank wire, NETeller, ACH), their preferred method is FirePay. 32red Casino’s cashier uses the current day’s exchange rates to convert all monies deposited into U.S. dollars. This is the fairest method for converting funds, unlike many other casinos that simply transfer dollars to euros to pounds at an inaccurate 1 to 1 ratio. Most withdrawals are processed within 4 to 7 business days.
Support offerings are the weakest feature of 32red Casino, with but one email address, one phone number, and one fax number with which to contact customer service. This is a definite area for improvement if this casino wants to see more return business.