Gratorama Casino , wholly owned and operated by Universal Gaming Concepts, is available in 9 languages. The site doesn’t fall into the copycat trap that so many other online casinos do; Gratorama Online Casino is their own lord and master – making the games, the software, the features, the promotions, the support services all unique. Read on…
Bonuses & Promotions
Throughout the week, Gratorama hosts a variety of tournaments in various games (Blackjack, Video Poker and more). Freaky Fridays promise a bounty of new bonuses and improvements to existing bonuses on almost every game in the casino. There’s a $30 signup bonus, and an invitation only High Rollers Club. Their comp points loyalty program is particularly nice, with $1 awarded for every 100 points earned (instead of 1000 like most sites) and there are more ways to earn points than usual, including 50 points per day just for stopping by, and a double-comp points VIP program. Their referral program is weird, though – giving players anywhere from .5%-2% of their friends losses ongoingly. That makes me feel strange; so I refer my friends and then I hope for them to lose as much as possible? That’s just wrong.
Software & Graphics
Gratorama runs its own proprietary software, which isn’t really much to speak of, though it is designed to be intuitive and user-friendly and, where it succeeds, it does so with flying colors; the software comes with an assortment of useful customizable options include screen views and autoplay features.. The games look nice, play smooth, and run well, but there’s nothing special about Gratorama software. Games here are marked by photorealistic backgrounds, large buttons, and clean interfaces. Players can observe real money tables as a Guest.
The selection of games here is limited; there are 7 Blackjack variants, 4 versions of Roulette, and a scant handful of slot machines and video poker. Gratorama boasts a few unique offerings, including the highest Roulette limits anywhere. They host live, multiplayer Blackjack Tournaments. Many of their games come with option to play a variety of internationally favored and accepted rule variants. Autoplay is even available at the slots.
Payouts, Cashouts & Security
They tout at Gratorama that their payouts can be as fast as 12 minutes. Cool! How slow can they be? They claim the slowest is 21 hours (for wire transfer). If that’s true, this place may have the fastest payouts around, though I’m skeptical. Gratorama ‘s “Official” currency is the U.S. dollar which means, I’m pretty sure, that while they speak 9 different languages, they only honor the currency of one. Odd. Gratorama Casino vows not to share your private data with any other organization, and they swear that all financial transactions are encrypted – somehow. Their parent company, Universal Concepts Billing and Customer Support, handles all their billing and…well, keep reading.
Localized email support is available in German, French, Italian, Spanish, and Arabic (as well as, of course, English). There are numerous email departments so you can send your inquiries to the most relevant expert, though you need to install PGP keys in order for these communiqués to be private and confidential. Toll-free telephone support is also available for U.S., U.K., Switzerland, and Germany. Their extensive Help guide covers everything from rules to strategy to how to use various casino features – and that’s all in addition to their FAQ.